Service Design Strategies and Innovations | Erasmus Mundus Joint Master’s Degree
Services impact our daily lives as consumers, customers and citizens. We live and work in an Experience Economy in which our jobs, prosperity, and quality of life are affected by the way in which services are designed and managed. Over the past few decades, the service sector has become the largest component of the economy in the EU, currently accounting for 70% of GDP and generating 90% of jobs in the region.
Curriculum
Service Design Strategies and Innovations (SDSI) is an EU co-funded Erasmus Mundus Joint Master’s programme with a focus on service design, management and leadership. We will help you become a versatile service innovator who can enable change in public and private organisations through strategic design, management and creative leadership. The study process includes study periods abroad to Kuldīga in Latvia, Tallinn in Estonia and Rovaniemi in Finland.
Around 30 students will be admitted to the programme annually, enabling individual and personalised approaches to the study process and providing close networking among students and teaching personnel.
Each year, the top 20 students will receive an Erasmus Mundus scholarship, providing them with a monthly stipend of 1400 EUR throughout the entirety of their SDSI study programme. The allocation of these scholarships is contingent upon student geography.
Graduates will be awarded with Master’s multiple degree: Master of Arts (Art and Design) by the University of Lapland, Master of Design by the Art Academy of Latvia, Master of Arts by the Estonian Academy of Arts, as well as a joint diploma supplement. SDSI programme has strong connections to industry, enabling research, design and testing opportunities with real industry partners on study topics and projects.
Click "Visit institute website" above to see the study contents in more detail.
Career Opportunities
- Service designer
- Experience designer
- Interaction designer
- User Experience designer
- Design manager/director
- Experience manager/director
- Innovation manager/director
- Customer experience manager
- Design researcher
- Design strategist
Admission requirements
A bachelor's degree with a minimum of 180 ECTS credits or a second-level professional higher education diploma (LQF/EQF level 6-7) in Arts and Humanities; Social Sciences, Journalism and Information; Business, Administration and Law or Information and Communication Technologies.
Degree / diploma
Multiple degree: Master of Arts (Art and Design) by the University of Lapland, Master of Design by the Art Academy of Latvia, Master of Arts by the Estonian Academy of Arts, and a joint diploma supplement.
Location
The study process includes study periods abroad to Kuldīga in Latvia, Tallin in Estonia and Rovaniemi in Finland. SDSI locations are ‘safe countries’ characterised by societies striving for social and economic development, wellbeing, and culture.
Through their international offices, partner countries offer well-established networks for finding suitable student accommodations and public transport, with airports nearby. Partner countries are internationally known for the beauty of their natural resources, green forests, and the Baltic Sea, and unlimited options exist for hiking, exploring, finding peace of mind and spending quality time on your studies.
Fees
4000,00 EUR per year for students from the EU, EEA or Switzerland. 8000,00 EUR per year for students from the rest of the world. No fees for Erasmus Mundus scholarship holders.